What is the Hand Therapy Clinic?

The Hand and Wrist Therapy program at Group23 provides a team approach to care for complex hand and wrist injuries, disorders, and post-op cases requiring treatment from a physiotherapist with specialty training. Its focus is to return patients to their functional level of performance in their chosen sport and activities of daily living.

Certified Hand Therapist

“A CHT is an occupational therapist or physiotherapist who has a minimum of three years of clinical experience, including 4,000 hours or more in direct practice in hand therapy. In addition, the CHT has successfully passed a comprehensive test of advanced clinical skills and theory in upper-quarter rehabilitation. Every CHT is required to demonstrate continued professional development and competency by recertifying every five years.” (Source: Hand Therapy Certification Commission)

 

At Group23 Sports Medicine, we are proud to have one of the first physiotherapists in Alberta to achieve a CHT designation. Remarkably, we are the only outpatient clinic in Calgary with two practicing CHTs. Additionally, we have two other physiotherapists specializing in hands and wrists who are working towards their CHT certification. With only a few CHTs in private clinics across the province, our clinic stands out for having such concentrated expertise under one roof.

Conditions We Treat At Our Hand Therapy Clinic
Rise Above

We Offer Tailored, Patient-Centric Plans to Help Individuals Rise Above Their Injuries

Accessing the Clinic

Book an Appointment

If you believe you could benefit from our Hand and Wrist Therapy Clinic, click here to book. You can also call 403-284-4040 and a booking coordinator can assist you.

Prepare For the Appointment

Prepare for the appointment by wearing a shirt that allows quick and easy access below the elbow as well as any splints or devices that you have already tried. You should also bring your Alberta Health Care card and your referral if one was provided.

During Your Appointment

You can expect your first assessment to be approximately 60 minutes in length. The first consultation will allow the specialist to review the nature of your disorder/injury and begin mapping out a treatment plan.

Ongoing Treatment Plan

Treatment sessions will vary depending on the nature of the injury/disorder. In general, therapy sessions are generally once every 1-2 weeks with a home program focus unless more frequent and hands-on treatment is indicated.

Stacey, Keri-Ann, Mark, and Stephen are experts in hand and wrist therapy. They are dedicated to providing the best care and physiotherapy services to help you return to an active lifestyle. Contact us, and our specialists will be happy to support you.

Stacey J. Will

Physiotherapy Lead/Certified Hand Therapist
BscPT, CHT

Keri-Ann Cowan

Physiotherapist

Mark Metcalf

Physiotherapist
BScKin, MScPT, FCAMPT, CMAP

Stephen Payne

Physiotherapist
MScPT, MSc, BKin

Frequently Asked Questions

Is it different from physiotherapy?
Not really – just more specialized and focused below the elbow. At Group23, our physiotherapists provide comprehensive assessment and treatment programs focused on injury prevention, returning you to an optimal level of performance and also helping to prevent the recurrence of an injury.
No. You can access the Hand and Wrist Therapy Clinic without a formal referral from your family doctor.
Yes, our clinic’s standard physiotherapy rates apply to the Hand Therapy Clinic. Please note that physiotherapy appointments at Group23 are not covered by Alberta Health Care but may be covered by your personal extended health benefits plan.
The first consultation will allow the specialist to review the nature of your hand or wrist disorder/injury and begin mapping out a treatment plan. Therapy sessions will vary depending on the nature of the injury/disorder. In general, therapy sessions are generally once every 1-2 weeks with a home program focus unless more frequent and hands-on treatment is indicated.
Stacey J. Will

Physiotherapy Lead/Certified Hand Therapist
BscPT, CHT

**Oct 15/25: Stacey Will is currently offline for patient bookings for the next few months due to her leadership role as Team Lead at Group23. She has been actively mentoring the other Hand Therapists at Group23 for several years. If you’ve been referred specifically to Stacey, please feel confident booking with any of our other skilled Hand Therapists. Stacey remains fully available to support them as needed. If you are a recent patient of Stacey’s, please call our clinic to rebook—we’ll ensure your care continues seamlessly.

 

Stacey holds a Bachelor of Science in Physical Therapy with Distinction from the University of Alberta (1993). After a few years of general orthopedic practice, she became more interested in hands and their complex healing pattern and so joined the Foothills Hospital Hand Clinic team. She obtained her designation as a Certified Hand Therapist in 1998 and was the second therapist in Calgary to do so. Stacey is still one of very few CHTs in private practice in Alberta and her practice is focused on treating only injuries to the wrist and hand. She sees all types of patients including athletic injuries, arthritis management, post-trauma, and repetitive strain injury. Stacey’s treatment plan may include splinting when appropriate (custom or off the shelf), and patient education and a home program are always the foundation of care.


Stacey is an active mentor to physiotherapists wanting to learn more about treating hands and has set up the Hand Therapy team here at Group23. She is also a resource of other therapists in the Calgary area and enjoys teaching. She has worked closely with many Calgary hand surgeons over the years and networks with other health professionals when necessary to provide the best care possible for each client.

Stacey is a native Calgarian and bilingual graduate of Western Canada High School. Her former competitive hockey player and figure skater are now flown from the nest, so she is transitioning from her life of being a busy rink mom!

Keri-Ann Cowan

Physiotherapist

Keri-Ann holds a Master’s in Physical Therapy from the University of Saskatchewan. She has skillfully managed an extensive and diverse caseload, catering to individuals ranging from toddlers to geriatrics. Drawing inspiration from a personal journey of overcoming a hand injury, she passionately pursues expertise in hand therapy, driven by a genuine understanding of the challenges faced by patients.

Committed to providing empathetic and personalized care, she is dedicated to delving deeper into the specialized field of hand therapy. With advanced qualifications, including Level 2 Functional Dry Needling, she continuously strives to enhance skills and knowledge for the benefit of those seeking treatment.

Beyond the clinic, Keri-Ann extends this compassionate approach to life. An accomplished competitive swimmer, she brings a wealth of experience from this highly competitive swimming background. This background not only honed her discipline but also instilled valuable leadership skills and the ability to thrive as a team player. As an avid motorcycle enthusiast, she finds joy in the open road and cherishes time spent outdoors, engaging in activities like fishing and boating. These pursuits reflect a holistic perspective on health and well-being, emphasizing the importance of a supportive and empathetic approach to healthcare.

Proudly born and raised Calgarian, she brings a deep connection to the community, recognizing the unique needs of fellow Calgarians. She looks forward to extending a warm and empathetic hand to those seeking exceptional care and support in their health journey.
Mark Metcalf

Physiotherapist
BScKin, MScPT, FCAMPT, CMAP

A native of central Alberta, Mark graduated from the University of Calgary with an undergraduate in Kinesiology. After working as a kinesiologist for several years, Mark attended McMaster University and attained a Masters in Physiotherapy in 2003. Since graduating, Mark has completed his Certificate in Medical Acupuncture from the University of Alberta in 2005, his Advanced Diploma in Manual and Manipulative Therapy through the Canadian Physiotherapy Association in 2010, and he completed the Certified Hand Therapist designation in 2025. In addition to that Mark has completed post graduate courses in Musculoskeletal Diagnostic Imaging, Conservative Management for Whiplash Associated Disorder, Evidence Based Practice in Manual Therapy, and Vestibular Rehabilitation. He is registered with the College of Physical Therapists of Alberta (CPTA) and is on the spinal manipulation, diagnostic imaging, and dry needling rosters.

 

Mark is involved in educating other physiotherapists through both individual mentorship as well as formaleducation as a credentialled instructor with the Orthopaedic Division of the Canadian Physiotherapy Association.

 

Mark’s primary focus at this time is helping patients manage their upper extremity or spine related conditions. Mark also has extensive experience working along sideorthopaedic surgeons, physiatrists, sports medicine physicians, and family physicians assisting in developing conservative treatment plans and the use of advanced medical imaging or diagnostic and treatment injection procedures. He also enjoys treating musicians, and recreational and competitive athletes to help them achieve their highest level of function.

 

When Mark is not at work, he enjoys spending time with his family, playing guitar, or spending time in the backcountry.

Stephen Payne

Physiotherapist
MScPT, MSc, BKin

Stephen graduated with a Masters of Science in Physical Therapy from the University of Western Ontario. Prior to his time at Western, he earned a Bachelors of Kinesiology as well as a Masters of Science from Jacksonville State University in Alabama.

Stephen’s passion for physiotherapy began after managing multiple injuries throughout his experience competing in sport. His focus was on cross country/track & field where he most recently competed for Jacksonville State University in the NCAA where he had earned a scholarship. Stephen enjoys working with a vast variety of clientele from elite athletes to those trying to get back to their activities of daily living. He develops an active treatment plan that is evidenced-based which helps to best facilitate the client’s rehabilitation journey.

While he enjoys treating a large variety of injuries and conditions, Stephen has a special interest in the hand and wrist and is currently working towards his Certified Hand Therapist designation.

Stephen has taken his passion for sport and shifted his focus to help support athletes in their pursuit of excellence. When he is not in the clinic, he is often working with various teams and providing medical coverage at sporting events. This experience come from working with numerous men’s and women’s hockey programs as well as providing medical coverage at numerous National and World Championships. Stephen is currently one of the physiotherapists supporting the Canadian National Luge Team throughout their world cup season.
Shea Quilichini

Physiotherapist
BSc, MScPT, CGIMS

Born and raised in Calgary, Shea’s interest in physiotherapy began after completing his undergraduate degree in Kinesiology at the University of Calgary. After working for several years as a kinesiologist, he went on to earn his Master’s in Physiotherapy from McMaster University.
 
Since graduating, Shea has gained clinical experience in sport medicine and orthopaedic settings, including the McMaster Sport Medicine Clinic, the University of Calgary, and a specialized hip and hockey clinic in Oakville. He has completed his Certificate in Gunn Intramuscular Stimulation (GunnIMS) through the University of British Columbia and his Intermediate Diploma in Manual and Manipulative Therapy through the Orthopaedic Division of the Canadian Physiotherapy Association. Shea is registered with the College of Physical Therapists of Alberta and is on both the spinal manipulation and dry needling rosters.
 
Shea treats a wide range of musculoskeletal conditions, with a special focus on low back, hip, knee, neck and nerve pain.  His approach combines hands-on therapy, targeted exercise, and practical education to help patients recover and build lasting resilience. Each treatment plan is individualized, whether the goal is managing a new injury or working through persistent pain.  As a musician himself, Shea also enjoys working with musicians, as well as recreational and competitive athletes, helping them return to their highest level of function with confidence.
 
Outside the clinic, Shea enjoys exploring the Rockies and spending time in the backcountry, staying active year-round. He values time with friends and family,  trying new restaurants around the city, and almost always has a creative project underway – feel free to ask him what he’s building next!
Claire Froese

Physiotherapist
MScPT

Claire graduated with a Masters of Science in Physical Therapy from the University of Alberta in Edmonton in 2020. 

 

Much of Claire’s passion for, and interest in, the field of physiotherapy and rehabilitation came from her own personal journey as an athlete in sport. She played soccer at a high level throughout her junior high and high school years and then went on to play CIS university level soccer as well. During those years she was inspired by the difference that a number of physiotherapists and athletic therapists made in her own life, both personally and from a rehabilitation perspective, and this encouraged her to ultimately pursue her own career in Physiotherapy.  

 

Claire is passionate about partnering with and motivating people to reach their highest potential, regardless of age, current activity level or ability. She wants to empower you to move better and feel stronger in your every day life and help you achieve your goals; whether that be returning to play as an athlete or someone looking to get back to their activities of daily living. Claire likes to incorporate education, manual therapy techniques and strength and conditioning principles into her practice in order to treat a variety of different injuries and conditions. 

 

In her free time, Claire can be found spending time with her family and friends. She loves the outdoors and specifically enjoys road biking, running and walking her dog.