Information & Resources to Support Your Recovery

At Group23 Sports Medicine, our purpose is to deliver positive healthcare experiences and empower individuals to #RiseAbove injury and get back to movement.
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Some of our services require a physician referral, others do not.

Frequently Asked Questions

Where are you located?

Address: 147 Canada Olympic Road SW, Calgary AB, T3B 6B7

 

We are located at WinSport (formerly Canada Olympic Park) on the main level of the Markin MacPhail Centre (the large multi-colored building) on the west side of the park.

 

By Car: Exit Highway 1 onto Canada Olympic Drive/Bowfort Rd. and turn right at traffic circle towards the WinSport Park. Go past the main entrance (straight at stop sign) around the west side of the building, past the professional building and look for our multiple Group23 reserved parking signs in the south parking lot. There is ample free parking.

 

On Foot: Enter the Markin MacPhail building through Arena doors and turn right. We are right beside the cafeteria and guest services desk.

 

On the Bus: Take the #408 bus from Brentwood C-Train station straight to WinSport Park.

Call the clinic at 403-284-4040, send us an email at info@group23.ca to book an appointment. You do not need a referral to see any of those professionals.

 

You will need a referral to book with a Sports Medicine Physician or an Orthopaedic Surgeon.

You do not need a referral to see a physiotherapist, massage therapist, or dietitian. To book an appointment with our Sports Medicine Physicians, you need a referral, or you may consider our Accelerated Access Sports Injury Clinic.

 

In order to see one of our Orthopaedic Surgeons, a referral from another Orthopaedic Surgeon or a Sports Medicine Physician is required. Please ensure that the referral letter to see a Sports Medicine physician or an Orthopaedic Surgeons includes copies of all pertinent imaging results (x-rays, ultrasound and MRI). Your referral can be faxed to our office, and we will contact you directly once an appointment has been booked for you.

 

Please note that we can only assess one injury/one body part per visit. If you have more than one injury that requires assessment, please plan to book a separate visit for each. Another referral may be required.

No, you do not need to be an athlete to come to the clinic. Whether you are a professional athlete, a recreational athlete, or you just want to stay active for the rest of your life, all of our clients get access to the same elite level of care and are equally important to us.

The length of time of your first appointment varies from condition to condition. For your first appointment, we suggest that you give yourself approximately 45 to 60 minutes in the clinic. For follow-up appointments, give yourself approximately 15 to 45 minutes.

 

 

Please arrive 15 minutes prior to your first appointment.

Your Alberta Health Card and appropriate clothing.

Bring a pair of shorts for any lower body/extremity or back assessment. Bring a tank top for upper body/extremity assessments.

Appointments with a Sport Medicine Physician and an Orthopaedic Surgeon are covered when a valid Alberta Health card is presented. We also accept valid health cards from all other Canadian Provinces and Territories, with the exception of Quebec. If you do not have a valid Canadian health card or if you have Quebec Health Insurance, you will have to pay up front for the consultation and follow-ups.

 

Physiotherapy and massage services at our clinic are not covered by Alberta Health. We offer direct billing to numerous private Group Insurance plans for your physiotherapy and massage appointments. Please ask our office staff for information on whether your insurance plan allows direct billing. For nutrition services, you will be required to pay for your appointments and submit your receipts for reimbursement.

Additionally, we no longer accept American Express (AMEX) as a form of payment at Group23 Sports Medicine.

 

We are happy to accept Interac/Debit, Visa, Mastercard, or cash.

Your appointment time is reserved especially for you. We require 24 hours, or one business day, notice of a cancellation by telephone. Late cancellations or unattended appointments will incur a $100 fee for doctor appointments and 80% of appointment cost for physiotherapy and massage.
There is free parking available outside the clinic.

Hours: Monday to Friday 7:00 a.m. – 7:00 p.m. Saturday 9:00 a.m. – 5:00 p.m.